ABELA FRERES Sales & Distribution Department consists of:
• 4 dedicated teams serving an optimal number of Healthcare Establishments across the Country and covering all market categories
• A customer support Team serving as a back office for the sales consultants, suppliers and customers.
ABELA FRERES Sales & Distribution Department role is to:
• Achieve optimal and direct market coverage to the various market sectors (Pharmacies, Hospitals, Public sectors and institutions) in the Lebanese territory.
• Maximize shelf presence and increase penetration and distribution of all brands in the 2,200 pharmacies directly covered by its sales teams.
• Provide the best client servicing to all its customers through its Multichannel Operation consisting of:
- A Dedicated Sale & Distribution Team
- A Customer Support Department
- A 24/7 Communication Center
- A Friendly user Online App for Direct Ordering through the Personal Smartphone of Pharmacists - Recently Launched.
• Provide the suppliers with ongoing market intelligence on products, competitors, market trends and important changes.
• Support suppliers in market access in all governmental institutions.
ABELA FRERES Sales & Distribution Department is committed to:
• Recruit talented and friendly people with a fighting spirit and a passion for success.
• Provide continuous coaching and training to the sales consultants.
• Ensure a proper team spirit and continuously motivate the sales consultants.
• Use state of the art mobile applications to process in real-time all sales related tasks conducted in the field.